Hosting Service and Support
Our dedicated support staff and service level agreement ensure you will be able to focus on your organizational goals without having to worry about the status and maintenance of your web environment. With multiple support options available, from basic server management to full application support, we are committed to a long term partnership and take pride in going above and beyond what our clients expect.
Our standard managed services include:
- Comprehensive Service Level Agreement for support requests
- Server hardware management
- Security management
- Backup and storage management
- Server monitoring and incident response
- Regular OS patches and updates
For clients with even greater support needs, be sure to ask about our Managed+ support package which offers application level support for your mission critical websites and a dedicated support staff with the knowledge and expertise to quickly handle any issues that arise.